Please read these terms carefully before using MeeEasy. By accessing or using our platform, you agree to be bound by these terms and conditions.
Welcome to MeeEasy ("Platform", "Service", "we", "us", or "our"), operated by MeeEasy Inc. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and MeeEasy Inc. regarding your access to and use of the MeeEasy platform, including our website, mobile applications, APIs, and all related services.
Important: By creating an account, accessing, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.
Throughout these Terms, the following definitions apply:
To use AI Training Coach services, you must:
When creating an account, you agree to provide accurate, current, and complete information including your full name, email address, company name (if applicable), and job title. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must:
If you register on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms. For Enterprise accounts, additional terms may apply as specified in your Service Agreement.
AI Training Coach provides an AI-powered employee training and development platform that includes:
| Service Category | Description |
|---|---|
| AI Learning Paths | Personalized learning journeys tailored to individual skills, roles, and career goals |
| Automated Assessments | AI-powered skill testing, knowledge checks, and competency evaluations with instant feedback |
| 24/7 AI Coach | Intelligent virtual coaching providing real-time guidance, answers, and support |
| Analytics Dashboard | Comprehensive insights into learning progress, skill development, and team performance |
| Video Learning | Curated video content with AI-enhanced engagement tracking and comprehension analysis |
| LinkedIn-Verified Certificates | Professional certificates with blockchain verification and LinkedIn integration |
| Integrations | Connections with HR systems, LMS platforms, and productivity tools |
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, subject to applicable laws and your subscription terms. We will make reasonable efforts to provide advance notice of material changes that may affect your use of the Platform.
AI Training Coach offers various subscription plans including Starter, Professional, and Enterprise tiers with different features, user limits, and capabilities. Current pricing and plan details are available on our website and may be updated from time to time with reasonable notice to existing subscribers.
We may offer free trial periods for new users. Trial terms will be specified at the time of signup. Unless you cancel before the trial ends, you will be automatically charged for a paid subscription at the current rate. You can cancel your trial at any time through your account settings.
By subscribing to a paid plan, you agree to:
We reserve the right to change our pricing at any time. Price changes for existing subscriptions will be communicated at least 30 days in advance via email and will take effect at the start of your next billing cycle. You may cancel your subscription before the price change takes effect if you do not wish to continue at the new rate.
All fees are exclusive of applicable taxes, duties, levies, tariffs, or similar governmental charges (collectively, "Taxes"). You are responsible for paying all Taxes associated with your use of the Services. We will invoice you for such Taxes if we believe we have a legal obligation to do so.
Fees are generally non-refundable except as required by law or as expressly stated in these Terms. If you believe you were charged in error, contact us at [email protected] within 30 days of the charge. We may, at our sole discretion, provide refunds or credits on a case-by-case basis.
You agree to use the Services in compliance with all applicable laws, regulations, and industry standards, including but not limited to data protection laws (GDPR, CCPA), employment laws, intellectual property laws, and export control regulations.
You agree NOT to:
While our AI provides personalized learning recommendations and automated assessments, users are responsible for their own learning outcomes. AI Training Coach does not guarantee specific results, job placements, promotions, or career advancement.
You are solely responsible for all User Data you upload, create, or store through the Platform. You must have all necessary rights and permissions to use such data with our Services. For organizations, this includes ensuring compliance with employee privacy rights and data protection obligations.
The Platform, including all software, AI algorithms, learning content, designs, trademarks, logos, and materials, is owned by CoachSMA Inc. and protected by copyright, trademark, patent, trade secret, and other intellectual property laws. All rights not expressly granted are reserved.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal learning purposes during your subscription period. This license does not permit you to:
You retain all ownership rights to your User Data. By using the Services, you grant AI Training Coach a worldwide, royalty-free license to use, process, store, display, and analyze your User Data solely to:
Certificates issued through the Platform remain the property of CoachSMA Inc., but you are granted a personal, non-transferable right to display and share earned certificates on professional platforms like LinkedIn. Certificates may not be altered, modified, or falsified in any way.
If you provide feedback, suggestions, or ideas about the Services, we may use them without any obligation to compensate you. You hereby assign all rights in such feedback to CoachSMA Inc.
You may not use AI Training Coach's trademarks, logos, or brand elements without our prior written consent, except as necessary to identify AI Training Coach as the service provider in earned certificates.
Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at coachsma.com/privacy.
We implement industry-standard security measures to protect your data, including:
We collect and analyze learning data to provide personalized recommendations, measure progress, and improve our AI models. This includes:
For organizational accounts, administrators may have access to team learning analytics. Individual learning data will be shared with organization administrators only as configured in account settings.
We retain your data for as long as your account is active and as necessary to provide Services. Upon account termination, we will delete or anonymize your personal data within 90 days, except as required by law or for legitimate business purposes (e.g., certificate verification records).
We comply with applicable data protection regulations including GDPR and CCPA. You have the right to access, correct, delete, or export your personal data. Contact us at [email protected] to exercise these rights.
Certificates are issued upon successful completion of courses, learning paths, or assessments as defined by the program requirements. Certificate eligibility criteria include:
Certificates issued through AI Training Coach can be automatically added to your LinkedIn profile with blockchain verification. You must have a valid LinkedIn account and grant necessary permissions for this integration.
All certificates issued are permanently valid and verifiable through our blockchain system. However, we reserve the right to revoke certificates if:
While AI Training Coach certificates demonstrate skill acquisition and learning completion, recognition by employers, educational institutions, or professional organizations is at their discretion. We do not guarantee acceptance of our certificates by third parties.
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Services until that time.
We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination:
Before terminating your account, you may request an export of your learning data, certificates, and progress records. Requests must be made at least 30 days before account closure.
While we strive for high availability, the Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee that:
AI Training Coach provides learning tools and resources but does not guarantee specific educational outcomes, skill acquisition, job placement, promotions, salary increases, or career advancement. Success depends on individual effort, prior knowledge, and external factors beyond our control.
Our AI-powered features, including personalized learning paths and automated assessments, are provided as tools to enhance learning. While designed to be accurate and helpful, AI may occasionally produce incorrect or biased results. Users should exercise independent judgment and critical thinking.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COACHSMA INC. SHALL NOT BE LIABLE FOR:
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
The Platform may integrate with third-party services (LinkedIn, payment processors, video hosting). We are not responsible for the availability, accuracy, or content of these third-party services, and your use of them is governed by their respective terms and policies.
You agree to indemnify, defend, and hold harmless CoachSMA Inc., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).
The arbitration shall be conducted in English in Ho Chi Minh City, Vietnam, or another mutually agreed location. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
You agree that any arbitration or proceeding shall be limited to the dispute between you and CoachSMA Inc. individually. To the full extent permitted by law, (a) no arbitration or proceeding shall be joined with any other, (b) there is no right or authority for any dispute to be arbitrated on a class-action basis, and (c) there is no right or authority for any dispute to be brought in a purported representative capacity.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:
Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your subscription.
We will maintain a changelog of significant updates to these Terms on our website for your reference.
These Terms, together with our Privacy Policy and any additional agreements you enter into with CoachSMA Inc., constitute the entire agreement between you and us regarding the Services and supersede all prior agreements.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be modified to reflect the parties' intent as closely as possible.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of CoachSMA Inc.
You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted transfer or assignment in violation of this section will be null and void.
Neither party shall be liable for any failure or delay in performance under these Terms due to circumstances beyond their reasonable control, including acts of God, natural disasters, war, terrorism, labor strikes, or government actions.
All notices required or permitted under these Terms shall be in writing and delivered via email to:
These Terms are written in English. Any translations are provided for convenience only. In case of any inconsistency between the English version and any translation, the English version shall prevail.
If you have any questions, concerns, or complaints about these Terms or the Services, please contact us at:
MeeEasy Inc.
Email: [email protected]
Legal: [email protected]
Address: District 1, Ho Chi Minh City, Vietnam
